Atheya Digital

Archives Knowledge Base

Remote Workstation (RWI) Installation Blocked

Applies to: All versions of Remote Workstation (RWI) for 360 Systems video servers. Warnings and Notices: N/A Symptom: While attempting to install the Remote Workstation application on a Windows PC, the error message “Smart App Control has blocked this app”…

ShortCut Diagnostics Hidden Menu

Applies to: ShortCut models SC-180 and SC-182 Warnings and Notices: CAUTION: Use of this information may cause loss of data or operation of the system.  Make sure all data is backed up prior to proceeding.  Symptom: 1. The system no…

Accessing the ShortCut for Repair

Applies to: ShortCut SC-180 and SC-182 models Warnings and Notices: WARNING: Hazardous Voltage. Contact may cause electric shock, burn, or death. Disconnect all power from the unit prior to attempting any servicing of the equipment. Service should only be performed…

Instant Replay Vinyl Overlay Replacement

CAUTION: Metal components will become HOT during this process. Handle with care and with proper safety equipment. Applies to: Instant Replay models: DR-550/552/554/600 Symptom: Vinyl overlay is damaged. Possible Reason(s): Various Solution(s): Type your paragraph here Disassemble the top panel.…

DigiCart5 Software Update

Applies to: DigiCart5, model DC-5000 Symptom: Updating of software required. Possible Reason(s): Software may be out of date and needing updated or software corruption requiring reinstallation. Solution(s): Please see the following link for complete instructions. CS052-DC5-System-Software-Update-Instructions Basic instructions: 4.1. WARNING:…

Instant Replay3 Software Update

Applies to: Instant Replay3, DR-1000 Symptom: Updating of software required. Possible Reason(s): Software may be out of date and needing updated or software corruption requiring reinstallation. Solution(s): Please see the following link for complete instructions. CS051-IR3-System-Software-Update-Instructions Basic instructions: 4.1. WARNING:…

Instant Replay3 LCD Replacement

WARNING: Hazardous Voltage. Contact may cause electric shock, burn, or death. Disconnect all power from the unit prior to attempting any servicing of the equipment. Service should only be performed by qualified personnel. CAUTION: Use proper ESD precautions when working…

MAXX HD USB Software Key Instructions

Applies to: MAXX-1200HD, MAXX-2470HD, MAXX-2400HD, MAXX-2420HD Symptom: Various Possible Reason(s): Software needs to be installed or reinstalled on a system. Solution(s): System Software Update Instructions for 360 Systems MAXX HD Serversusing HDSOFT1_09_564_USB_IMG.zip . Step 1: Obtaining the System Software upgrade…

MAXX HD Software CD Download and Install

Applies to: MAXX-1200HD, MAXX-2470HD, MAXX-2400HD, MAXX-2420HD Symptom: Various Possible Reason(s): Software needs to be installed or reinstalled on a system. Solution(s): NOTE: This document has been superseded by the “MAXX HD USB Software Key Instructions” article.