Applies to: Instant Replay 2 (DR-600) and some older Instant Replay models. WARNING: Hazardous Voltage. Contact may cause electric shock, burn, or death. Disconnect all power from the unit prior to attempting any servicing of the equipment. Service should only…
Applies to: Instant Replay, models DR-500/550/552/554/600 Symptom: The Instant Replay boots but stops or halts when it get to the “360 Systems” screen. Possible Reason(s): This issue generally occurs when the hard drive can no be detected by the system.…
Applies to: DigiCart5, Model DC-5000 Symptom: Connecting a DigiCart5 to work with a Ross Overdrive system requires use of the AMP Ethernet protocol along with some setup. Possible Reason(s): Solution(s):
Applies to: WARNING: Improper cable wiring may result in damage to the system. DigiCart products using an RC-220 or RC-320 remote keyboard. Symptom: This article provides the proper wiring for creation of a cable for use with an RC-220 or…
Applies to: Shortcut 2000, model SC-182 IDE version Symptom: Manufactures stopped production of IDE hard drives year end 2013, making replacement difficult. Possible Reason(s): None Solution(s): Below is a list of IDE hard drives qualified for use in this series…
Applies to: Instant Replay2, DR-600DigiCart E/EX, E-3000& other equipment. Symptom: The MAC address needs to be known for for identification purposes. Possible Reason(s): NA Solution(s): In order to determine the MAC address of an Instant Replay 2 or DigiCart E…
Applies to: DigiCart E/EX, E-3000 Symptom: Application requires knowing what the assigned IP address of the system is for access purposes. Possible Reason(s): NA Solution(s): With the unit connected to a network and DHCP enabled, or if the unit has…
Applies to: Instant Replay2, DR-600 Symptom: Application requires knowing what the assigned IP address of the system is for access purposes. Possible Reason(s): NA Solution(s): The solution depends on the version of firmware installed and if the IP address is…
Applies to: Shortcut 2000, SC-182 Symptom: Issues reading the hard drive or the hard drive was replaced. Possible Reason(s): Failed hard drive or corrupted file system Solution(s): Security System and Internal Hard Drive Utilities To Facility Manager:This page describes operations…
Applies to: Instant Replay model DR-1000 or DigiCart model DC-5000 Symptom: Attempting to delete a folder causes the error message: Error removing file(s) Please verify the files exist or the folder is empty Possible Reason(s): Solution(s): After cleaning all files…