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Product Knowledge Base
Applies to:
TSS Gen2 or Gen3 systems
Refer to the knowledge base article on TSS generation identification.
Symptom:
Upon booting a TSS Mini or TSS 2470 servers, the system stops on a black screen with a blinking cursor in the upper left corner.
Possible Reason(s):
This symptom can occur in the event to drives are removed or the RAID array is invalid.
Solution(s):
To resolve the issue, boot to the computer BIOS and select Advanced and then sSATA configuration.
Change to the following settings as needed.
- Configure sSATA as>RAID
Boot>
- Boot Mode Select>LEGACY
- Legacy Boot Order #1>USB Key
- Legacy Boot Order #2>Hard Disk: