ImageServer 2000 and SD MAXX RAID Setup and Software Install

Applies to:

Older ImageServer 2000 and MAXX SD video server systems.

See Also: https://cloud.atheyadigital.com/custom-download.php?link=CS023-SD-Server-BIOS-RAID-Software-setup

Symptom:

Unrecoverable RAID issues

Possible Reason(s):

Multiple failed hard drives in the system or replacement of multiple hard drives will require the RAID to be rebuild.

Solution(s):

Below are the steps required to establish the RAID and install the software. If the system is operational and only needs updated, do not proceed.

CAUTION: This process will clear all settings and content from the system.

Disable Quiet Boot

1. Power on the Server.
2. Enter BIOS setup by pressing [DEL] at prompt.
3. Change Quiet Boot to [Disabled].
4. Press [F10] to save changes.
5. Server will re-boot.

Rebuild RAID Array

1. Press [Alt–3] at prompt to enter 3ware setup.
2. Press [Enter] to continue.
3. Press [ENTER] to select Drives.
4. Press [Tab] and select Create Unit.
5. Select RAID Configuration.

Select RAID 5.

1.   Select StorSave Profile and set to Performance.
2.   Select Auto–Verify and set to Disabled.
3.   Press [Tab] to select Advanced and press [Enter].
4.   Set Drive Queuing Mode to Enabled.
5.   [Tab] to OK and press [Enter].
6.   Select OK, Type [Y] to enable Write Cache.
7.   Press [F8] and type [Y] to Save and Exit. Server will re-boot.

Reconfigure BIOS

1.  Enter BIOS setup by pressing [DEL] at prompt.
2.  Change Quiet Boot back to [Enabled].
3.  Navigate to Boot Options.
4.  Select Boot Option #1 and set to 3ware Storage Controller.
5.  Press [F10] and press [ENTER] to select Yes to save and exit.

Install Software

1. Insert CD Software Drive.
2. Server will automatically boot from CD drive.
3. Installation Options screen will appear.
4. Select Full Install and press [Enter].
5. Confirmation screen will appear.
6. Select Yes and press [Enter] to begin installation.
7. Installation Options screen will reappear.
8. Select Full Install and press [Enter].
9. Confirmation screen will appear.
10. Select Yes and press [Enter] to install software.
11. When installation is complete, remove USB drive and press [Enter] to select OK.  Server will re-boot.

Verify RAID

1.   Navigate to end of EULA and click Accept.
2.   Click Start>RAID Status.
3.   Select Accept this certificate permanently, then click OK.
4.   Click OK at prompts.
5.   Change User to Administrator, then click Login.
6.   Navigate to Management>Maintenance.
7.   Click on box next to Unit 0.  A checkmark will appear.
8.   Click on Verify Unit.