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Instant Replay 2 FTP Connections

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Applies to:

Instant Replay2, model DR-600

Symptom:

Different FTP clients have connection issues when trying to connect to an Instant Replay2 system.

Possible Reason(s):

Typical issues with FTP connections:

  1. Make sure the PC or MAC is on the same network segment as the Instant Replay. A connection cannot be made over a routed network.
  2. Firmware versions below 3.71 are picky about which FTP Client is used. It may be necessary to try different clients to see which one works best.
  3. It is expected that network speeds will be restricted with software versions below 3.71 to around real-time. Maximum on speeds on any version are around 300Mbps.
Solution(s):

There are many FTP clients available that can be used when connecting to the Instant Replay 2 to transfer files.

Recommended FTP clients

PC
1. FlashFXP
2. Filezilla
3. WSFTP
4. DOS command line

MAC
1. Cyberduck
2. Fetch
3. Captain FTP

Below are some FTP client notes.

  1. The Instant Replay can only accept one FTP connection at a time.
  2. When using Filezilla, there is an issue where Filezilla wants to make multiple connections, one when first connecting to the Instant Replay and then again when trying to transfer files.  This causes the transfers to time out.  To workaround this issue and use Filezilla for transfers one of these two methods may be used:

Filezilla Site Manager Method

  1.  Open the Site Manger and click the New Site button.
  2. In the general tab, enter the IP address for the Instant Replay in the Host field, as well as the User and Password assigned to the Instant Replay.  Set the Encryption to “Only use plain FTP”.
  3. In the Transfer Settings tab, check the “Limit number of simultaneous connections” and then set the Maximum number of connections to 1.
  4. Click Connect.
  5. Move clips into the or from the Instant Replay.  The clips will generally show up in the Queued window.  When ready, right click in the Queued window and select process queue.   

Filezilla Quick Connect Method

  1. Quick Connect to the Instant Replay with the IP address, User Name, and Password using Filezilla.
  2. Drag and drop the files you wish to upload / download into the transfer que.
  3. Disconnect from the Instant Replay using the “disconnect” button in the top menu bar of Filezilla.  DO NOT CLOSE Filezilla.
  4. If the transfer que does not start transferring, click the “transfer” button in the top menu bar or right click in the transfer window and select “transfer cue”.
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